Frequently Asked Questions
Find answers to common questions about our templates, purchasing, and support.
Getting Started
What is a reMarkable template?
A reMarkable template is a PDF file optimized for the reMarkable Paper Pro's display (2160x1620 pixels). Templates provide pre-designed layouts for various purposes like note-taking, planning, puzzles, and more.
How do I install templates on my reMarkable?
Simply connect your reMarkable to your computer via USB, drag and drop the PDF files into the reMarkable storage folder, disconnect, and let it sync. Your templates will appear in your library.
Which reMarkable models do you support?
Currently, we ONLY support the reMarkable Paper Pro (11.8" display, 2160x1620 resolution). We are actively looking into supporting other reMarkable models as we grow. If you have a different model and would like to see support, please email us at [email protected].
Purchasing
What payment methods do you accept?
We use Gumroad for secure payments. They accept credit cards, debit cards, PayPal, and other popular payment methods.
Do you offer refunds?
Due to the digital nature of our products, we have a no-refund policy. However, if you encounter any technical issues with your templates, please contact us and we'll help resolve them.
Can I purchase templates as a gift?
Yes! Gumroad allows you to purchase templates as gifts. Simply check the "This is a gift" option during checkout.
Technical
What file format are the templates?
All templates are provided as PDF files, which are fully compatible with reMarkable tablets.
Can I print these templates?
While our templates are optimized for digital use on the reMarkable, you can print them if you'd like. However, they're designed for the reMarkable's specific dimensions.
Will I get updates if you improve the templates?
Yes! All purchases include free lifetime updates. If we improve or expand a template pack, you'll get the updates automatically through your Gumroad library.
Support
I lost my download link. How can I get it again?
Check your email for the Gumroad purchase confirmation. You can also access all your purchases by logging into your Gumroad account.
The template isn't displaying correctly. What should I do?
Please contact us at [email protected] with details about the issue and we'll help troubleshoot. Make sure you're using the latest version of the template.
Can I request custom templates?
We occasionally take custom template requests. Email us at [email protected] with your requirements and we'll let you know if it's something we can create.
Still Have Questions?
We're here to help! Send us an email and we'll get back to you as soon as possible.
Email Support